Privacy Policy

Privacy Policy for Aurora Self-Esteem Therapy

Introduction

Welcome to http://aurora-self-esteem-therapy.denvermentalhealthcare.com (referring to our website, apps, services, and products as ‘Aurora’ or ‘we’). We are dedicated to maintaining a transparent and secure environment for our users while prioritizing the privacy of their personal data. This Privacy Policy explains how we collect, handle, and protect your information in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Total Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of your interaction with Aurora, including our website, mobile applications, online services, and any other digital products we offer. However, please be informed that this privacy statement does not extend to third-party platforms or services accessed through links on our site, as these entities have their own privacy policies which govern the use of your personal data.

Processing Activities

This policy outlines how your data is processed when:

  1. You utilize any of our applications and services, especially if you’re using them as an authorized user.
  2. You visit our websites linked to this Privacy Policy.
  3. You engage with us through communications like newsletters, emails, telephone calls, or texts/SMS messages.

Personal Data Collection

Aurora collects multiple types of personal data, which can include:

  • Account Information: Details related to your account creation and management, such as usernames, passwords, email addresses, and profile settings.
  • Payment Information: Data used for processing payments, including credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Transaction records, purchase history, and banking information for financial services users.
  • Purchase Information: Items you’ve purchased from us, along with any associated order details.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, or advertising IDs.
  • Location Data: Geolocation data from your device when you use our location-based services.
  • Feedback: Your reviews, ratings, and responses to customer surveys.
  • Social Media Information: Data obtained from social media platforms when users choose to log in via these services.
  • Product Information: Details about the products or services you’ve shown interest in, including browsing history and product preferences.

We collect this data through various means: user input forms, direct interactions with our applications, automated tracking technologies (like cookies), and third parties who share data with us as per their privacy policies.

Cookies

Aurora utilizes cookies to enhance your experience on our platform and for analytical purposes. Cookies are small text files stored on your device by our systems or third-party services:

  • Strictly Necessary: These ensure the basic functionality of our website, such as remembering login details.
  • Preference: Used to remember settings and preferences you’ve chosen.
  • Analytics: Help us understand user behavior and improve our services.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

The duration for which we retain personal data depends on the purpose of its collection. We keep your information as long as it’s necessary for fulfilling these purposes or as required by law. Once the retention period expires or when you request deletion, we anonymize or securely delete the data, ensuring it cannot be used to identify you personally.

Security Measures

Aurora implements robust security measures to safeguard your personal data. These include:

  • Encryption: We use encryption for secure communication and data storage.
  • Secure Third-Party Processing: Engaging trusted third parties to process data on our behalf, ensuring they comply with strict privacy standards.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal data from children. If you believe we have collected such information by mistake, please contact us immediately using the details provided below.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access and rectification of your data.
  • Erasure (right to be forgotten).
  • Restriction on processing your data.
  • Right to data portability.
  • Objection to the use of your data.
  • Non-discrimination in accessing services.
  • The right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights, please reach out to our privacy team at your earliest convenience.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be published on this page, and we encourage you to review it periodically.

Contact Information

For any queries related to this Privacy Policy, data requests, unsubscribe requests, or if you have concerns about your privacy, please contact us: